Yes, FREE SHIPPING is included in the listed price for all orders shipped to an address in the continental United States.

Yes, we can expedite shipping for you. Email us at info@telestoproducts.comto let us know you will be placing an order. Be specific about what you will be ordering and how much. Also specify your receiving time request. Include a phone number. We will call or email you back with the shipping costs and delivery time quote. We use UPS for most case orders, but use LTL carriers for pallets and above.

Typically, it takes between two and 5 business days for your product to arrive at your door once we ship your order for those customers outside our local delivery areas. You will receive an email with a UPS tracking number as soon as your order ships. You can track your order and determine when it will arrive.

For those local customers in the following cities in Middle Tennessee: Nashville, Kingston Springs, Dickson, Fairview, Brentwood, and Franklin, we deliver to your door in one to six business days.

For orders outside our local delivery areas (see FAQ below for those areas), we ship same business day Monday through Friday if we recieve your order by 2 PM Central Standard Time. Otherwise, we will ship next business day. If you need faster shipping than standard UPS Ground shipments (3-7 days from shipment date), email us atinfo@telestoproducts.com and let us know your shipping needs. We can ship UPS Two-Day (2-3 business days) and UPS Next-Day (1-2 business days). We will respond promptly to your emails.

Yes, we deliver locally from our door to yours in the following cities in Middle Tennessee: Nashville, Kingston Springs, Dickson, Fairview, Brentwood and Franklin. Local deliveries are guaranteed to arrive at your door in 1- 6 business days. We will contact you by phone or email to let you know what day we will deliver to your location. You may also call us at (615) 434-2318 or email us at info@telestoproducts.com to determine our delivery day in your area.

Yes, please take a look at our Shipping Policy here.

Check out our Refund Policy here.

Yes, we deliver locally from our door to yours in the following cities in Middle Tennessee: Nashville, Kingston Springs, Dickson, Fairview, Brentwood and Franklin. Local deliveries are guaranteed to arrive at your door in 1- 6 business days. We will contact you by phone or email to let you know what day we will deliver to your location. You may also call us at (615) 434-2318 or email us at info@telestoproducts.com to determine our delivery day in your area.

Visa, Mastercard, American Express, Discover, JCB, and Diners Club are all accepted credit cards on our website.  In addition you can pay with Shop Pay, Apple Pay and Google Pay.